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1 Purewell Cross Road , Christchurch , Dorset , BH23 3AF
Telephone: 01202 488 486
Fax: 01202 486 724

 

Further to our recent patient satisfaction survey and following consultation with the Patient Reference Group, the partners have agreed the below action plan:

Telephone access less than desirable:
      To examine telephone system further and see if queuing system can be added.
 
Waiting room sometimes cold and unwelcoming, with poor information displays:
      To check heating system and adjust display boards, general ambience.
 
Waiting time too long for some GP's:
      2 doctors trialling longer appointment times to avoid over running.
 

 

 
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