The Farmhouse Mission Statement

To provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.

Our Vision:

• We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our doctors and staff are approachable, respectful, and patient centred.
• We aim to be at the forefront of modern general practice, offering a wide range of services and facilities.
• We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact, and clinical activity.
• We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient, and adaptable work force to meet the needs of our patients and communities.
• We will seek to collaborate and work in partnership to strengthen community links and response to local, regional, and national initiatives.

Our Values:

• We are accountable – we ensure we take responsibility for our actions and are open and transparent to the people who use our service.
• We are fair – we are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding valuing each person as an individual.
• We are professional – we strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community as a whole. We maintain our professional learning and follow guidelines where appropriate to do so. 

We are innovative:

• We constantly review the service we provide and improve it when and where possible. We use all available resources, including technology to provide the best service we can.

We are caring:

• We will put our patients at the heart of all that we do.
• We respect and value everyone for their contribution, we engage with the community and local resources where possible, we celebrate peoples differences and provide equality of opportunity for all without discrimination.