Disability Access Policy

Wheelchair Access

Our surgery is accessible to patients using a wheelchair. We also have a parking space outside our practice which is reserved for patients displaying a disabled sticker.

We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.

If you have a Chiropody or Physiotherapy appointment booked for the first floor of our Loft Suite please note that we have installed a new Stannah Chairlift.  This is much safer for our patients than the previous lift.

If you are wheelchair bound but able to get out of your chair to use the lift then you will still be able to use the first floor services, there will be a wheelchair on the first floor for you to use. Unfortunately, if you are unable to get out of your wheelchair either solo or with your own carer, we regret that you will no longer be able to use the first floor services.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

• British Deaf Association
• British Sign Language Healthy Mind
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children's Society

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.